Job Detail

Customer Service Officer in Banking Sector

Company name:-Banking Industry Designation:- Customer Service Officer Education: Any Graduate Job Location : Anand , Bamangam, Botad, Junagadh ,Baroda,Mehsana, Experience : Minimum 1-4 years of relevant experience . Salary Bracket : ( Hike on your ctc as per industry's norms ) Job Responsibilities : Resolution of customer queries/complaints Customer service to ensure walk in customers issues Branch Merchandising Review Daily Accounts Opened, report and update SS cards with account number. Lobby Management Monitoring all Dummy accounts Branch administration Generate business, cross sell and monitor cross sales of Personal Bankers Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers relationship with existing customers who walk-in, through cross sell of all products and services Enhancing the value of existing Corporate salary processing Branch Operations and Audit Compliance the bank and ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors. Client relationship management and customer services related to retail banking operations Handle all process of Branch Banking . ,

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