Education Counselor

• Full Time

Title: Education Counselor Location: Gurgaon Day shfit Job Description: The responsibilities would primarily include the Outbound, Inbound & Online Chat processes Outbound process : Upsell & cross-sell various Management, IT & Finance related courses Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers Online Chat Process: Be available to address any query coming through online Chat mode Responsible for converting Telephonic Enquiries into admissions Responsible for achieving business targets through effective counseling, as per timelines Regularly follow up for lead generations through Tele-calling Counselling & Career guidance on the company offerings seminars, workshops, and in-house events Desired Traits: Excellent communication Skills. Good interpersonal skill

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