Advise present and prospective clients regarding the company services by answering incoming calls on a continuous basis. Operate telephone equipment, automatic dealing systems and other telecommunication technologies Influence customers to buy or retain a company service by following a prepared script to give service information. Document transactions by completing forms and record logs. Maintain database by entering, verifying and backing up data on regular basis. Keep equipment operational by following manufacturer s instructions and established procedures. Notify the team leader regarding discrepancies in client interaction. Maintain operations by following policies and procedures. Reporting to the team leader; manager as per requirement. Maintain the quality of service by following company standards. Maintain technical knowledge by attending educational workshops. Contribute to team effort by accomplishing related results. Use innovative techniques to persuade the potential client to visit the office and get further info regarding company services. Work with focus and perform necessary actions using closing skills to sell the company products to the customers. Perform company duties with excellent communication skills and convince the potential client using fluent English.,
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